Returns & Exchanges
At Beehive Wool Shop, we want you to be delighted with your crafting supplies. If your yarn or accessories aren't quite right, we accept returns on unused items in their original condition within 30 days of purchase.
Verify Eligibility
Ensure your items are in original, resaleable condition with labels intact; please note that patterns and wound yarn are final sale.
Initiate Your Request
Contact our customer support team via email with your order number to receive a Return Authorization and the correct shipping address.
Package Securely
Carefully pack your items to prevent damage during transit and include a copy of your original packing slip inside the parcel.
Ship and Track
Send your return using a trackable shipping method; once received and inspected, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing